Yes, buying a travel insurance online can be safe. Just make sure to buy from a reputable insurer. At Starr SG, we implement encrypted payment gateways and data protection measures to protect your sensitive personal and financial information.

We accept various payment methods including credit cards (Visa, MasterCard), debit cards, and online banking transfers. All transactions are processed securely through our encrypted payment gateway.

Our travel insurance covers medical expenses, trip cancellation/interruption, lost or delayed baggage, emergency evacuation, personal liability, and more. Specific coverage details vary by plan.

Yes, you can purchase travel insurance after booking your flight. However, it's recommended to buy as soon as possible after booking to ensure maximum coverage, especially for trip cancellation protection.

Coverage typically starts from the departure date you specify when purchasing the policy. Make sure to select the correct departure date to ensure your coverage begins at the right time.

Yes, our policies include coverage for COVID-19 related issues such as medical treatment abroad, hospitalization, and trip cancellation due to illness. Please check the specific terms of your policy for detailed coverage.

You can submit a claim online through our customer portal or by contacting our customer service team. You'll need to provide relevant documentation such as medical reports, receipts, and proof of travel arrangements.

Yes, you can cancel your policy within the cooling-off period specified in your policy terms. Refunds may be subject to administrative fees and will be processed according to our refund policy.